We take the privacy and protection of personal information of our users very seriously. We understand the importance of personal information to you and will do our best to protect the security of your personal information. When you use our products or services, we may collect and use information about you. Through our Privacy Policy ("this Privacy Policy"), we want to explain to you how we collect, use, and protect this information when you use our products or services.
2. INFORMATION WE COLLECT
In accordance with the principles of legality, rationality, and necessity, we collect and use your personal information to realize the following functions of this policy.
(i) the information you provide to us.
When you register or log in to your account, you can create an account by e-mail, you can actively improve the relevant network identification information (such as avatar, nickname and password), you can fill in gender, birthday, impression tags and other information to improve your personal data.
You can also use a third-party account (such as Google, Facebook, Apple) to log in to our products or services, at which time you will authorize us to obtain your public information on the third-party platform and bind your such third-party account to your account, so that you can log in and use our products and services directly through such third-party account. After completing registration, you will be able to use the corresponding functions on our products as a registered user. If you do not agree to authorize or deny us access to the above information, you may still enjoy the services on our products or services as a guest, but will not be able to enjoy the features and services of other registered users.
When you use specific products or services (such as live streaming functions or services, payment and cash withdrawals, etc.), you are required to provide your real identity information (real name, ID number) according to relevant national laws and regulations. This information is sensitive personal information, and we will do our best to protect the security of your sensitive personal information. If you do not provide this information, you will not be able to use certain products or services, but it does not affect your enjoyment of the content browsing and registered users of the basic services.
2. information you fill in or submit when using the relevant services we provide, including your gender, date of birth, email address, interests, relevant additional information (such as your province and city, postal code, etc.).
Please note that several of our Services allow you to share information about yourself not only with your own social network, but also publicly with all users of the Service, for example, information you upload or post on our platform (including your publicly available personal information, lists you create), your responses to information uploaded or posted by others, and text and image information including those related to such information. Other users of our Services may also share information (including text and image information) about you. As long as you do not delete the shared information, the information will remain in the public domain; even if you delete the shared information, the information may still be independently cached, copied or stored by other users or unaffiliated third parties not under our control, or kept in the public domain by other users or third parties.
Hence, it is crucial to think meticulously about the information that you upload, post, and share via our Services. In certain scenarios, you may have the option to regulate who can see your shared information through the privacy settings offered by our Services. Should you wish to have your information removed from our Services, please reach out to us.
(ii) Information collected in the course of your use of the Services.
1. To ensure your normal use of our basic functions and normal services, to improve and optimize our service experience, and to protect your account security, we will automatically receive and record information about your browser, computer, mobile device, including but not limited to your IP address, type of browser, language used, date and time of access, hardware and software characteristics information and your web page records and other data; if you download or If you download or use our or our affiliates' client software, or access mobile web pages to use the services on our platform, we may read information related to your location and mobile device, including but not limited to device model, device identifier, operating system, resolution, telecommunications carrier, etc. Please understand that this information is essential information that we must collect to provide the Services and to ensure the proper functioning of the Services.
2. We may collect content and information that you upload or post on your own through our Platform, such as text, shared photos, audio and video recordings and the date, time or location of such information. When you use these features, we will ask you to authorize camera, photo, and microphone permissions and device location information. You can choose whether to provide us with this authorization, and if you refuse, you will not be able to use this feature, but it will not affect your use of other features.
3. In order to provide you with personalized content display and push, and improve user experience, we will collect the following information.
(1) Information about your operation and usage behavior such as attention, search and browsing records; for this purpose, we collect information about your device when you use our products or services, including device model, unique device identifier, operating system, resolution, telecommunication carrier software and hardware information.
(2) Feedback, posting, likes, comments, rewards and other interactive information that you provide on your own initiative will be stored in our servers.
4. Provide top-up consumption-related functions or services
While using our product's consumption feature, we collect your top-up and spending history to enable you to track your transactions, ensuring the utmost protection of your financial and digital assets. This data is considered sensitive; however, its collection is essential for enabling the related features and completing transactions. Without it, the transaction process cannot be fulfilled.
In addition to the above information, in order to improve the quality of our services, we may also collect other information from you, including and not limited to information you provide when you contact our customer service team, information you send to us in response to questionnaires you participate in, and information you provide when you interact with our affiliates and partners. At the same time, in order to improve the security of your use of the relevant services and to more accurately prevent phishing site fraud and Trojan horse viruses, we may determine the risk of your account by understanding some of your Internet usage habits, information about the software you commonly use, etc., and may record some URLs that we consider to be risky.
(iii) Cases in which we obtain your personal information from third parties.
In order to enhance our services or to deter cybercrimes, our affiliates and partners might share your personal data with us as mandated by law or with your explicit consent. We may collect account details (such as your profile picture and username) from third parties, whom you've permitted to relay this information. By accepting this Privacy Policy, you consent to link your third-party account with our account, enabling direct access and usage of our products or services via your third-party account. We commit to using your personal information in line with the agreement made with the third party, ensuring that we confirm the legality of the information source and adhere to applicable laws and regulations.
1. to provide services to you.
3. To recommend content that may be of interest to you, including, but not limited to, sending you information about products, services or related advertising (for example, sending commercial short messages to your email address about platform events, promotions, etc.), displaying personalized third-party promotions to you through the system or sharing information with our partners with your consent so that they can send you information about their products and services information about their products and services.
4. we may combine your personal information with other service information for the purpose of using, sharing or disclosing it for the purpose of providing you with a more personalized use of the service, such as the need to give you a broader social circle.
5. to allow you to participate in surveys, promotions and sweepstakes about our products and services.
6. enabling us to better understand how you access and use our services so that we can respond to your individual needs in a targeted manner, such as language settings, location settings, personalized help services and instructions or otherwise respond to you and other users.
7. software certification or management software upgrades.
8. to involve you in surveys about our products and services.
4. OUR DISCLOSURES OF PERSONAL DATA
(i) Entrusted processing
Some specific modules or functions of the products or services we provide are provided by external suppliers. Companies, organizations and individuals to whom we entrust the processing of personal information will be subject to strict confidentiality agreements requiring them to handle personal information in accordance with our requirements, this Privacy Policy and any other relevant confidentiality and security measures.
(ii) Sharing
1. Sharing with Affiliates: Your personal information may be shared with our affiliates and/or their designated service providers in order for us to provide you with products and services based on your account, to recommend information that may be of interest to you, to identify member account anomalies, and to protect the personal and property of our affiliates or other users or the public from harm. We will only share personal information that is necessary and subject to the purposes stated in this Privacy Policy, and will again seek your authorized consent if we share your personally sensitive information or if our affiliates change the purposes for which personal information is used and processed.
2. We may collaborate with trusted partners who offer specific services or carry out functions for us. Your information will be shared strictly for justified, legitimate, necessary, explicit, and clearly defined reasons outlined in this Privacy Policy. Our partners will have access only to the necessary information required for their tasks and are prohibited from using the information for any unrelated purposes.
Currently, our authorized partners include the following categories.
(1) Authorized partners in the advertising and analytics services category. We do not share your personally identifiable information with partners who provide advertising and analytics services unless we have your permission to do so. We may provide these partners with information about the reach and effectiveness of their ads, but not your personally identifiable information, or we may aggregate this information so that it does not identify you personally. Such partners may combine the above information with other data that they have lawful access to for advertising or decision making recommendations.
(2) Vendors, Service Providers and Other Partners. We send information to vendors, service providers and other partners who support our business by providing technical infrastructure services, analyzing how our services are used, measuring the effectiveness of advertisements and services, providing customer service, facilitating payments or conducting academic research and surveys.
We will agree to strict data protection measures with them so that they handle personal information in accordance with our instructions, this Privacy Policy and any other relevant confidentiality and security measures.
(iii) Transfer
We will not transfer your personal information to any company, organization or individual, except for the following.
1. transferring with obtaining explicit consent: we will transfer your personal information to other parties after obtaining your explicit consent.
2. to satisfy laws and regulations, legal process requirements or mandatory government requests or judicial decisions.
3. if we, or our affiliates are involved in a transaction such as a merger, separation, liquidation, acquisition or sale of assets or business, and your personal information may be transferred as part of such transaction, we will ensure the confidentiality of such information at the time of the transfer and require the new company or organization holding your personal information to continue to be bound by this privacy policy, or we will require the company or organization to re-submit to you to seek authorized consent.
(iv) Public Disclosure
We will only disclose your personal information publicly if we
1. with your express consent or based on your voluntary choice, we may disclose your personal information publicly.
5.SECURITY OF PERSONAL DATA
(i) The preservation of your personal information
1. Retention period
We will retain your personal information while you utilize our products and services. Should you deactivate your account or choose to remove the aforementioned information, we will preserve your data in compliance with the Cybersecurity Law and other relevant statutes. Once you have cancelled your account or elected to delete your personal information, we will cease to utilize it for commercial purposes. However, we may continue to use the information following its anonymization.
2. Location of Storage
Your personal information is stored in a geographic location as permitted by applicable law, for example, for users from mainland China, their personal information is stored on servers located in mainland China. We do not transfer your personal information across borders unless required or permitted by law. If you use technologies that may hide your true geographic location, such as VPN, or encounter objective circumstances such as inaccurate domain name or IP address resolution, you may be connected to a server outside of the above geographic location, at which time your personal information may be transferred across borders.
(ii) Protection of your personal information
1. In order to safeguard the security of your information, we endeavor to take various reasonable physical, electronic and administrative security measures to protect your information from leakage, destruction or loss, including but not limited to SSL, encrypted storage of information, and data center access control. We also adopt strict management of employees or outsourced personnel who may have access to your information, including but not limited to measures such as adopting different authority controls depending on the position, signing confidentiality agreements with them, and monitoring their operations. We will provide appropriate security measures to protect your information according to the existing technology and provide reasonable security, and we will try our best to make sure that your information will not be leaked, destroyed or lost.
2. Please safeguard your account details and password as they are secured through various measures. We commit to preventing data loss, misuse, or alteration by employing server backups and password encryption among other protocols. However, it's important to recognize that no security measures on the information network can be considered absolutely infallible.
3. When using our platform services to conduct online transactions, you will inevitably disclose your personal information, such as bank account information, contact information or postal address, to the counterparty or potential counterparty. Please protect your personal information and provide it to others only when necessary. If you find that your personal information is leaked, especially your account and password, please contact our customer service immediately so that we can take appropriate measures.
In order to make your access experience easier, when you visit our platform website or use the services provided by our platform, we may identify you through small data files, which are used to help you save the step of repeatedly entering your registration information or to help determine the security of your account. These data files may be cookies, Flash cookies, or other local storage provided by your browser or associated applications (collectively, "Cookies").
Please understand that some of our services are only available through the use of "cookies". You may modify your acceptance of cookies or refuse our cookies if your browser or browser add-on allows, but this action may, in some cases, affect your ability to safely access websites and use services offered on our Platform.
Our products and services may have cookies and web beacons placed by advertisers or other partners. these cookies and web beacons may collect non-personally identifiable information about you for the purpose of analyzing how users use such services, sending you advertisements that may be of interest to you, or for evaluating the effectiveness of advertising services. The collection and use of such information by these third-party cookies and web beacons is not governed by this Privacy Policy, but by the privacy policies of the relevant users, and we are not responsible for third-party cookies or web beacons.
You can refuse or manage cookies or web beacons through your browser settings, but please note that if you disable cookies or web beacons, you may not be able to enjoy a good service experience and some services may not work properly. You will also receive the same number of advertisements, but they will be less relevant to you.
7. PERSONAL INFORMATION OF CHILDREN
Our Service is designed for a general audience and is not directed towards children. In connection with our Service, we do not knowingly collect or maintain personal information from anyone under the age of eighteen (18) or knowingly allow such persons to use our Service. If you are under eighteen (18) please do not attempt to register for our Service or provide us with any personal information. If we learn that a person under the age of eighteen (18) has provided us with any personal information, we will promptly delete such personal information. If you believe that a child under age eighteen (18) may have provided us with personal information, please contact us using the information specified in the “Contact Us” section.
8.Modification and Deletion of Information
You have the ability to access, alter, and remove any personal data you've supplied when utilizing our services. How you can do this will vary depending on the particular service employed.
We will collect and use your information as described in this policy solely to fulfill the functions of our products or services. If you find that we collect and use your personal information in violation of the laws and administrative regulations or the agreement between the parties, you can ask us to delete it. If you find that we have collected and stored your personal information in error, you can also ask us to correct it.
(i) You can access, correct or delete your information by.
(1) Logging into the App of the corresponding product or service and accessing, modifying or deleting it after entering the "Personal Center".
(2) You may also submit your request for access, modification or deletion directly here. Upon receipt of the request, we will contact you to understand your specific requirements and meet your needs.
(ii) Change the scope of your authorized consent
Each business function requires some basic personal information in order to be completed. You may give or withdraw your authorized consent from us by changing the settings of your smart mobile devices such as cell phones and tablets or by the means listed above. When you withdraw your consent, we will no longer process the relevant personal information. However, your decision to withdraw your consent will not affect the processing of personal information previously carried out on the basis of your authorization.
(iii) How we respond to your request above
When you access, modify or delete the relevant information or account, we may ask you to verify your identity in order to protect the security of the account.
Due to technical constraints and various legal or regulatory obligations, we may not be able to accommodate all of your requests. We will make an effort to respond to your inquiries within a reasonable timeframe. Furthermore, complying with applicable legislation, regulations, and national standards, there might be situations where your request
1. directly related to national security or national defense security
2. directly related to public safety, public health, and significant public interests
3. directly related to crime investigation, prosecution, trial and execution of judgments, etc.
4. where there is sufficient evidence that you have subjective malice or abuse of rights
5. where responding to your request will result in serious damage to the legitimate rights and interests of other individuals and organizations
6. if it involves commercial secrets.
9.Special Terms of Privacy Policy
The collection or use of personal information does not necessitate your consent under the following circumstances, a fact of which you are fully aware.
1. related to national security and social public interest
2. in connection with crime investigation, prosecution, trial and execution of judgment, etc.
3. for the purpose of safeguarding the life, property and other significant legitimate rights and interests of the subject of the personal information or other individuals but where it is difficult to obtain the consent of the individual.
4. where the personal information collected is disclosed to the public by the subject of the personal information himself/herself
5. where your personal information is collected from information that is lawfully and publicly disclosed, such as lawful news reports, government information disclosure and other channels.
6. the violation of legal provisions or violation of our platform rules lead us to have taken necessary measures against you.
7. necessary to enter into a contract at your request
8. necessary to maintain the safe and stable operation of the products or services provided, such as the detection and disposal of product or service failures.
9. necessary for legitimate press coverage.
10. necessary for academic research institutions to conduct statistical or academic research in the public interest and to de-identify the personal information contained in the results when providing the results of academic research or descriptions to the public
11.other circumstances as stipulated by laws and regulations.
10. NOTIFICATION OF CHANGES TO PRIVACY STATEMENT
We may revise the terms of this Privacy Policy from time to time, and such revisions will form part of this Privacy Policy. If such revisions result in a material reduction of your rights under this Privacy Policy, we will notify you by prominently displaying the revisions on our home page or by sending you an email or otherwise before the revisions take effect. In such event, by continuing to use our Services, you agree to be bound by this Privacy Policy, as amended.
11.How to contact us
You can contact us through the following ways.
1. If you have any questions, comments or suggestions about the content of this policy, you can send an email to contact us.
E-mail: [email protected]
Note: This version of the Privacy Policy was updated on March 4, 2024.